Most joining problems come down to the invite, the account, or the browser. Find the message you see below.

For: Game Masters and players · Plan: Free · 1 minute

The link was already used, replaced by a newer one, or is more than 30 days old. Each link can be accepted once. Ask your GM for a new link: they click Generate New Invite Link in Invite Player.

"This invite was sent to a different email address."

The invite was an email invitation for another address. Sign out and sign in with the email it was sent to, or ask your GM for an invite link.

"Confirm your email address to join this game."

Your account isn't confirmed yet. Open the email Confirm your RollQuest email address and click Confirm my email. The invite waits for you. See Create your account.

"This game is full" or "Player Limit Reached"

The game already has 8 players. Your GM needs to remove someone before you can join.

The game card says "Locked"

Your GM has locked the game. It opens again when they click Unlock Game.

"Browser Not Supported"

You're in Safari or Firefox, or on an iPhone or iPad. Use Chrome or Edge on a computer or an Android phone. See Browsers and devices.

"Failed to accept the invite."

Something else went wrong with the link. Check you copied all of it, then ask your GM for a fresh one.

I joined, but I can't move anything

Your GM hasn't assigned you a character yet, or the game is paused, or token movement is locked (you'll see MOVEMENT LOCKED at the top). In a battle, you can only move on your turn.

For GMs

Invite players covers links, email invitations and assigning characters.